In close collaboration and teamwork with the Sales & Marketing Manager and team develop and deliver the integrated marketing strategy and activity plan for Baros Maldives including all marketing communications, marketing collateral, advertising, promotional activities for on-and offline environment.
Provide a high-end marketing experience and market the resort successfully within the agreed timeframe and budgets.
Maximise the resorts’ guest experience and quality standards.
Work closely with the Sales &Marketing Manager to develop and deliver the annual Marketing plan and budget in line with the resorts’ strategic priorities and revenue targets.
Develop and handle the defined online and offline marketing campaigns and subsequently evaluate the effectiveness of these marketing / communication campaigns through effective reporting and if required make appropriate adjustments to future campaigns.
Plan and execute content creation as well as briefings to agencies and ensure delivery in adherence with the brand guidelines and resort positioning.
Brief, supervise and closely liaise with the appointed Communication /PR agencies and ensure clipping files out of any coverage received.
Act as the brand ambassador nr.1 within the resort, drive brand activation and ensure the Baros brand experience comes to live throughout every touch point within the resort experience.
Run resort quality assurance and initiate and share the results of guest satisfaction surveys and guest reviews with the resort team to enhance standards of guest service.
EXPERIENCE AND SKILLS
Strong guest service orientation and outstanding attention to detail.
At least three years of marketing / PR experience and / or experience in a similar role preferably in a luxury and / or boutique environment.
Excellent verbal and written communication skills(internal and external).
Strong organizational and planning skills and ability to work under pressure.
Ability to analyse data and establish appropriate action plans.
Excellent English communication skills both oral and written / any additional European language is an advantage.
Leadership and motivational skills.