INBOUND TECH/MAC/WINDOWS SUPPORT VOICE PROCESS
Attending Inbound calls from customers regarding printers, routers, mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
• Must have dialed in International Outbound or Inbound Tech process (6 months- 1 year)
• Must be able to troubleshoot and resolve the issues related to computers and laptops router printers and close calls and take payments from the customers.
• Must be confident in pitching about the service plans to the customers.
Benefits and facilities:
• Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
• 24 leaves in a year + comp offs + b’day leaves Daily/Monthly Incentives
• Spot Incentives + Monthly incentives
Must be comfortable with Night shift
Working Days: 6 days/ One rotational Off
Contact: (HR) Jasmine