As a Housekeeping Attendant you are responsible for the cleanliness of Guest rooms and public areas as instructed by Supervisors while adhering to Hotel policies and procedures.

General Duties and Responsibilities:

  • Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
  • Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel
  • Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel
  • Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel
  • Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction
  • Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organised appearance
  • Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
  • Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction
  • Report and submit any items that may have been left behind by the Guest, to the Order Taker
  • Carry out a professional turndown service as per the standards set
  • Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures

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