What are we looking for?
Are you a wiz with technology? Do people turn to you for help with their IT equipment? If so then why not get paid for it? If you speak French and are interested in new technology and fancy living in Dublin, Ireland keep reading.
What will you do in this job?
Within this French speaking IT Support role it will be your job to answer all incoming calls and emails, you will be required to deal with al queries and problems in a professional and efficient manner.
You will be providing First Level Support aiding clients and customers and transferring problems when relevant to second level support agents. You will be asked to keep an eye on the support database and update it where necessary in order to help future clients. Lastly it is important to our client that you deliver a high standard of IT Support.
Who will you be working for:
How does working for an Irish owned company whose sole goal is to deliver an amazing experience for both their clients and their employees sound? A company that supports innovation and creativity amongst their employees, an equal opportunities employer who support around 15 different languages and have up to 30 different nationalities working for them.
Our client is currently looking to expand and this is why we are looking for A French speaker to join their IT Support centre as a first level support agent as soon as possible.
Who are we looking for?
For this first level support job we are looking for someone with a near native level of French who also has a good knowledge of English. You have a good understanding of internet based electronics and have excellent problem solving skills.
You love learning new things especially when it comes to technology, you have excellent communication skills in both French and English.
Lastly, that you are available for the odd weekend and evening shift.
The ideal candidate for this IT Support job would have at least 6 months experience in IT Support.
Where would you be working?
This French speaking first level support job is based in the beautiful capital city of Ireland: Dublin. Being the most populated area in Ireland means that you always have something to do, from visiting the zoo, lounging in Phoenix Park or St. Stephens Green, go shopping in the many stores in the city centre, or simply relax in Dublin’s many restaurants and/or café’s. With a rich history, Dublin has many tourist attractions such as the Molly Malone statue, the Papal Cross and the Guinness Storehouse.
Interview & Salary
The interview process involves a quick phone screening that will be followed by 2 tests, which are a French and English language and then a technical test. If you are successful in the previous steps there will then be an in-depth Skype interview.
Your salary if you get this IT Support job will look something along the lines of €23,000 (gross a year) and will increase to €26,000 after 12 months. Of course for those of you who are currently living abroad the company is offering a relocation package of up to €330.