Overview

Job specification:

Handling of all overall passage department related internal and external questions and queries (customer service)
Handling questions and queries within TT-Line’s frequent traveller program Bonus Card
Complaint handling
General assistance to the sales & marketing team
Assistance in organization and participation in trade fairs and events
Database handling
Handling of invoices
Creation of statistics and market analysis
Proofreading/texting (ads, mailings, print material, digital, media plan etc.)
Expected skills:
Compulsory language skills: fluent in writing, speaking and reading in Swedish & German, good in English
Very well structured and organized personality
Knowledge of Swedish and German market in terms of mentality and service expectation of customers
Happy to work cross border in a dynamic and motivated team (German & Swedish sales & marketing team)
Experience in customer/business correspondence
Knowledge of office package (Word, Excel, Outlook)
Experience in working with CRM tools appreciated but not essential

If you furthermore are able to work target and cost-oriented, if you are self-motivated and willing to take responsibility then you should apply! We offer an interesting and challenging position in an international environment which leaves room for individual and professional development.
For this responsible unlimited position a probationary period of 6 months is planned.

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